Top 5 Service Metrics to Better Manage Your Service Team

1. Total open tickets yesterday on monitoring boards

2. Total closed tickets yesterday on monitoring boards

3. Total open tickets yesterday on regular service boards

4. Total closed tickets yesterday on regular service boards

5. Open tickets with no scheduled resource


SQL Data Source:
Use v_rpt_Service as SQL Data Source for above reports

Use following Fields to display the information you need in your report: