How to reboot a ShoreTel IP Phone

You can reboot a ShoreTel IP phone by entering a key sequence on the phone’s key pad.

On ShoreTel 100-, 200-, 500-, and 600-Series IP Phones

1. With the phone on hook, press the MUTE key followed by 73738# (RESET#).

The phone reboots.

2. At the Reset Phone? prompt, press #.

The phone reboots. The reboot process is complete when the phone displays the date and time.

On ShoreTel 400-Series IP Phones

1. With the phone on hook, press the MUTE key followed by 73738# (RESET#).

The phone displays the Reset phone screen.

2. Do one of the following:

·         On the IP420, with Reset highlighted, press the selector button on the navigation key pad.

·         On the IP 480, IP480g, and IP485g, press the Reset soft key.

The phone reboots and applies settings.